Terms and Conditions of the CredoWeb Platform
1. Welcome to CredoWeb
The mission of the CredoWeb platform (also called the "platform" or "CredoWeb") is to connect all healthcare participants (users, medical professionals, organizations). The platform offers a variety of communication tools and solutions to all users and strives to be a digital space where users exchange expert medical and health information.
We inform you that by accessing, registering and/or using the platform and any of our services available on www.credoweb.bg and/or additional our services available at other web addresses (collectively referred to as "services")http://www.credoweb.bg/, you enter into a legally binding agreement with CredoWeb EOOD, UIC 201725772 (even when you use our services on behalf of a legal entity).
(b) This AGREEMENT applies to both registered users of our services referred to as MEMBERS and unregistered users referred to as VISITORS. The term USER applies to both categories of MEMBERS and VISITORS;
c) In order to use the CredoWeb services, you agree that you have reached a minimum age as defined by your local law. Platform services must not be used by persons under the age of 14.
3. CredoWeb takes care of your personal data
CredoWeb will take all legal and reasonable steps to protect the personal information of its users.
Cookies are small text files that are stored by your browser on your computer's hard drive. Cookies used by CredoWeb do not store any personal data.
5. Rules we expect you to follow as CredoWeb users:
5.1. Your membership of the platform
These rights and obligations apply to all members and all types of user profiles on the CredoWeb platform - personal profiles, professional profiles and legal entity profiles.
a) Your membership profile on the CredoWeb platform is free of charge. Premium services are available for some user profiles and may require payment. CredoWeb will inform you in case of charges required before you request any Premium services. You have the right to decide not to request these services.
c) You must not create more than one personal account on the CredoWeb platform and you must not create a false identity in it.
d) You are obliged to provide correct information in your account and update it throughout your membership.
e) You must not create or use a foreign account without permission.
f) If CredoWeb deactivates your account, you will not create another one without our permission.
g) You must not share your password or perform other actions that may jeopardize the security of your account.
h) You must not transfer your account (including the Page) to anyone else without prior permission.
) If you choose a name or similar identifier for your profile or page, CredoWeb reserves the right to remove or recall them in case it deems them inappropriate (such as when a trademark owner complains about a username not closely related to the user's real name).
j) You agree to use the CredoWeb platform in a respectful manner and not to post offensive or misleading content.
k) If you have a professional profile or legal entity profile, you are obliged to comply with all applicable professional rules of conduct when using the CredoWeb platform and its services.
l) You must not misrepresent your current or previous positions and qualifications, commitment to natural or legal persons.
m) You must not send spam or other unsolicited messages to others.
n) You must not commit acts that are illegal, defamatory, abusive, obscene, discriminatory or reprehensible.
o) You must not post unsolicited or unauthorized advertising. You must not send junk e-mail, spam, chain letters/messages, pyramid schemes, or other similar actions unauthorized by CredoWeb.
p) You agree that CredoWeb reserves the right to transfer its rights and obligations regarding users in part or in full to a third party.
You have the right to terminate this AGREEMENT at any time, complying with item 9 Termination of this Agreement.
You are responsible and obliged for any information, content and actions related to your account.
Professional profiles and profiles of legal entities undergo a verification procedure by CredoWeb. CredoWeb cannot guarantee the identity of all accounts using its services. You are responsible for the damage caused if you use a professional profile or legal entity profile without being entitled to do so.
If you suspect that someone is trying to jeopardize your account, you must notify CredoWeb immediately.
5.2 Notifications, system messages and advertising
Ads play a big role in supporting and providing CredoWeb services.
To control what messages to receive from CredoWeb via email, please review your account settings.
5.3. Messaging and sharing
CredoWeb services allow you to send messages and share information in different ways – through your profile, through content (articles, status posts, comments, galleries, shares) and through an internal messaging system. Information and content shared by you may be seen by other CredoWeb members and, if they are public, may also be seen by visitors to the platform. Where settings are available, CredoWeb will consider your choice about the visibility of your content and information. Please note that some services are confidential by default and can only be seen by those for which they are intended.
The CredoWeb Platform is not obliged to publish any information and content and may remove it at its sole discretion, with or without notice.
5.4. Protection of the CredoWeb platform and user information
The CredoWeb team strives to keep the platform safe, but cannot guarantee it. We ask you to assist in your ability to protect its security:
a) You should strive to keep your account safe: (1) choose a secure and difficult password (minimum 6 digits, recommended combination of numbers and letters); (2) keep your password; (3) report any suspicion that someone is trying or accessing your account; (4) report any suspicion that someone is attempting or endangering the security of the CredoWeb platform.
b) You must not publish and send unauthorized commercial information (such as spam) through the CredoWeb platform.
c) You must not collect user content or information or otherwise access the CredoWeb platform by automated means (e.g. bots collecting information; robots; spiders or scrapers).
d) You must not market illegally on the CredoWeb platform, e.g. pyramid scheme.
f) You must not publish information that contains software viruses or other harmful code.
g) You should not attempt to collect login information or access an account that belongs to another person.
(h) You must not harass, offend or harm other users.
) You must not use the CredoWeb platform for illegal, misleading, harmful or discriminatory purposes.
j) You must not take any action that you may take, overload or interfere with the normal functioning or interface of the CredoWeb platform, such as an attack or interference with page loading or other platform functionality.
k) You must not perform activities simulating the appearance and functionalities of the platform, as well as those related to farming and mirroring techniques, allowing redirection to false and infected sites.
l) You must not: (1) claim or imply or that you are representatives of the CredoWeb platform; (2) rent, lease, borrow, trade, sell access to the platform or related data; (3) you benefit monetarily from the services of CredoWeb or any other function of the platform without the express consent of CredoWeb Ltd.
m) You must not use deep-link to our services without CredoWeb's express consent for any purpose other than to promote your account or page on the CredoWeb platform.
n) You will not support or encourage any violations of this AGREEMENT or our policies.
5.5.Protecting the rights of other users
Users are obliged to respect and protect the rights of other users of the CredoWeb platform:
a) You must not post content or take any other action on the CredoWeb platform that affects or violates other people's rights or otherwise violates the law.
b) You must not copy or use other users' information, content or data available on the CredoWeb platform if you do not expressly consent to this.
c) You must not remove any notices about copyrights, trademarks or other property rights contained in the content of the CredoWeb platform.
d) You must not disclose information for which you are not entitled to disclose, infringe intellectual property rights or other rights of CredoWeb EOOD or other natural or legal persons without their express consent.
5.6. Intellectual property rights
CredoWeb Ltd. reserves all intellectual property rights on the platform (including logo and other trademarks, service marks, designs or registered trademarks, technical or intellectual know-how):
a) You must not use the copyright of CredoWeb Ltd. or commercial or other similar brands that may cause confusion, except when you have the prior express written consent of CredoWeb Ltd.
b) You must not copy or use information, content or data on the CredoWeb platform unless you have the prior express written consent of CredoWeb Ltd.
c) You must not copy, modify or create derivative versions of the CredoWeb platform, its services or any other related technology, except when you have the prior express written consent of CredoWeb Ltd.
(e) You must not apply engineering methods, decompile, dismantle, decrypt or otherwise attempt to extract the platform source code or other related technology or parts thereof.
f) You must not remove any notices about copyrights, trademarks or other property rights contained in or on the CredoWeb platform or in its content.
6. Consumer rights
6.1. Sharing content on the CredoWeb platform
As a user of the CredoWeb platform, you own the content and information you post on it and control who sees your content using your account settings. You grant CredoWeb Ltd. only a non-exclusive global license, transferable and sublicensable regarding the right to use, copy, modify, distribute, publish and process information and content that you have provided through the CredoWeb platform without the need for additional consent, notice and/or compensation for you or others. These rights are limited as follows:
a) You may terminate this license for certain content by deleting the relevant content from the CredoWeb platform or generally by closing your account except (a) to the extent that you have shared with others as part of the platform and they have copied or stored the shared content and (b) for the time it takes to remove it from the backup store and other systems.
b) CredoWeb will not include your content in ads for third-party products and services (including sponsored content) to other third parties without your explicit consent. CredoWeb has the right to show ads near your content and information without compensation for you or others.
c) Other users may access and share your content and information, depending on the visibility you have enabled for your content on the CredoWeb platform.
d) CredoWeb may edit and change the format of your content (such as translating, modifying the file size, layout, or file type, or removing metadata), but will not change the meaning of your request.
6.2 In order to maintain relevant content for users on the CredoWeb platform and in accordance with applicable law, you agree to the following terms:
(b) CredoWeb is a digital health platform and its content should be linked to the areas of health and health.
(c) The content or information provided must not infringe the law or one's rights (including intellectual property rights or a contract concluded).
(d) The applicable law may prevent advertising of prescription drugs to the general public. You agree that if you post content or information about prescription medicines, they will only be directed to healthcare professionals. If you are not sure if the content or information is for prescription medicines, you can contact a CredoWeb administrator. You can also consult what is considered an ad or how to target your content correctly.
e) You declare that your account information is correct. CredoWeb Ltd. may be obliged by law to restrict and/or remove certain information or content from the form.
f) When you submit suggestions or give feedback to CredoWeb EOOD about its Services, you agree that CredoWeb Ltd. may use and share them (but is not obliged) for any purpose without compensation for you.
6.3. Other Content
Using the CredoWeb platform, you may come across content or information that may be inaccurate, incomplete, delayed, misleading, illegal, offensive or harmful. In general, CredoWeb Ltd. does not review the content provided by its members. You agree that CredoWeb is not responsible for the content and information of third parties (including members) or for any damages and loss of profits resulting from or reliance on them.
CredoWeb Ltd. has the right to modify, suspend or terminate any service. CredoWeb Ltd. is not obliged to store, maintain or provide a copy of any content or information that users have published, except in the cases expressly provided for by law.
CredoWeb Ltd. reserves the right to restrict the use of the platform, including the number of user contacts and the ability to connect with other members.
CredoWeb Ltd. reserves the right to restrict, suspend or close a user account in case of suspicion of violation of this AGREEMENT.
The CredoWeb platform contains information in the field of healthcare, but nevertheless does not recommend treatment and medical advice. For any of your health problems, you should seek advice from a licensed medical professional.
7. Denial and Limitation of Liability
We try to maintain proper functioning, the absence of viruses and the safety of the CredoWeb platform, but you use it on your own responsibility. We provide the CredoWeb platform in the state in which it is, without any express or implied warranties, including, but not limited to, implied warranties of marketability, fitness for a particular purpose and no violations. We do not guarantee that the CredoWeb platform will always be safe, secure and error-free, or that it will always operate without interruptions, delays or problems. CredoWeb Ltd. is not responsible for the actions, content, information or data of third parties, and you release us, our directors, managers, employees and representatives from any claims and damages, known and unknown, arising out of or related in any way to any claim you have against such third parties.
To the extent permissible by law (and unless CredoWeb Ltd. has concluded a separate written agreement that takes precedence over this agreement), CredoWeb EOOD (and those with which CredoWeb Ltd. works to provide the services) will not be liable to you or others for any indirect, incidental, special, consequential or punitive damages or any loss of data, opportunities, reputations, profits or benefits related to the Services (such as offensive or defamatory statements, downtime or loss, use or changes to your information and content).
Applicable law may not permit the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If you do not agree to these changes, you should stop using the platform and terminate your membership in accordance with item 9 Termination.
9.1. Termination by a user
You may terminate this AGREEMENT at any time by simply stopping using our services and/or canceling your account by sending an email to email@example.com. Upon termination, you lose the right to access or use the platform as a member.
9.2. Termination from CredoWeb EOOD
CredoWeb Ltd. may terminate this AGREEMENT by sending an email to you in the following cases:
a) In the event that CredoWeb EOOD ceases to operate the platform;
b) In case CredoWeb Ltd. believes that you provide false information to your account or content or that you are below the minimum age required to use the platform.
c) In case CredoWeb Ltd. considers that you are violating your obligations as a member.
d) In case CredoWeb Ltd. believes that you are violating the rights of others or jeopardizing the security of the CredoWeb platform or others.
e) In case you use premium services and systematically do not pay the fees required under your additional written agreement.
f) In case you violate these terms and conditions by any other means.
9.3. Even after termination of the AGREEMENT, the following shall remain in force:
a) The rights of CredoWeb Ltd. to use and disclose user feedback;
(b) The rights of other users to re-share the content and information published by users who have ceased to participate in the platform, limited to the scope of what is already shared and copied before termination;
(c) points 6, 9 and 10 of this AGREEMENT;
(d) Any amounts due by any party prior to termination shall remain due after termination.
10. Dispute resolution
a) All clauses will be regulated by the Bulgarian legislation regardless of the rules for conflict of laws.
b) Any dispute in connection with these terms and conditions shall be resolved by mutual agreement and resolved according to the laws of the Republic of Bulgaria.
c) In the event that someone claims against CredoWeb Ltd. related to user actions, content or information on the CredoWeb platform uploaded by users, the user will indemnity CredoWeb EOOD for any damages, losses and expenses of any kind (including reasonable legal fees and expenses) related to such claim.